Lt. Col. Mark Reith, 690th Network Support Squadron commander at Joint Base San Antonio-Lackland Kelly Field Annex, Texas, briefs the members of a select test group for the Virtual Enterprise Service Desk application. The product, also known as vESD, is a client-based application that serves as a communication platform between the Enterprise Service Desk and all 850,000-plus users in the Air Force network. Currently, the product is going through a trial period and is expected to be released in October 2014. (U.S. Air Force photo/ Senior Airman Lynsie Nichols)
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